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Insurance Glossary

The world of insurance for law firms can be confusing, and difficult to navigate. We've created this glossary because these common insurance terms should be easy to understand.

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Mark Bassingthwaighte, Risk Manager

Mark Bassingthwaighte, Esq., serves as Risk Manager at ALPS, a leading provider of insurance and risk management solutions for law firms. Since joining ALPS in 1998, Mark has worked with more than 1200 law firms nationwide, helping attorneys identify vulnerabilities, strengthen firm operations, and reduce professional liability risks. He has presented over 700 continuing legal education (CLE) seminars across the United States and written extensively on the topics of risk management, legal ethics, and cyber security. A trusted voice in the legal community, Mark is a member of the State Bar of Montana and the American Bar Association and holds a J.D. from Drake University Law School. His mission is to help attorneys build safer, more resilient practices in a rapidly evolving legal environment.

4 min read

Why It’s Important To Keep Your Emotions In Check After Learning a Malpractice Claim Is In The Works

It’s quite normal for an attorney to have an emotional response after learning a malpractice claim is on the way. Problems arise, however, if the emotional response happens to be an irrational response that doesn’t get worked through. Sometimes the...

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12 min read

ALPS In Brief – Episode 59: When Things Go Off the Rails

Mark shares some stories of cancelled flights, employment emergencies, and more, to illustrate a timely point: When things go off the rails, being...

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3 min read

Are Impaired Attorneys Insurable?

Several concerned lawyers recently reached out to me each wanting to discuss attorney impairment. In light of these conversations and with a desire...

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5 min read

Why Purchasing Legal Malpractice Insurance Is Always a Good Business Decision

As a risk manager for a nationwide legal malpractice insurer, I am sure it comes as no surprise that I believe the purchase of legal malpractice...

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4 min read

Are You Giving Your Clients Non-Verbal Cues About Your Competency as a Lawyer?

The number of times I’ve observed or heard about a problematic nonverbal interaction with a client (to which the involved lawyer or staff member was...

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11 min read

ALPS In Brief - Episode 58: The Vera Project

Mark Bassingthwaighte: Hello, I’m Mark Bassingthwaighte, the risk manager here at ALPS. And welcome to another episode of ALPS In Brief, the...

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5 min read

What Lawyers Should Be Thinking About before Entering into an of Counsel Relationship

The term “of counsel” has multiple meanings. It has been used as an honorary designation for retired partners, a special designation for firm...

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3 min read

Why Don't Malpractice Policies Typically Cover Consulting Work? Understanding the Ancillary Services Coverage Concern

Market forces drive change and, at times, even bring about innovation. So, in response, when a lawyer or firm decides to adjust the business model...

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2 min read

What Lawyers Need to Know About Amazon Sidewalk

Call me crazy, but I simply don’t trust that Big Tech has my best interests at heart with everything they do. In fact, I think it’s quite the...

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1 min read

Debut Demo of the first-of-its-kind Virtual Ethics Risk Assessment at the ABA’s 46th Annual National Conference on Professional Responsibility

Missoula, Montana, June 3, 2021 —ALPS, the nation’s largest direct writer of lawyers’ malpractice insurance, today launched a free virtual resource...

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2 min read

Why Documenting What You’re Not Retained to Do Can Be Important Too

In my experience, too many lawyers appear to be quite comfortable running with an assumption that their client’s understanding of what the scope of...

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15 min read

ALPS In Brief – Episode 57: How to Remain Cybersecure On the Road

As the world re-opens and you begin to stretch your legs, ALPS Risk Manager Mark B tells some true tales and offers some tips for safeguarding your...

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3 min read

Why It’s Worthwhile to Look for the Learning with Problem Clients

When it comes to problem clients, we all have a story or two to share; but what if it becomes more than that? What if a lawyer comes to realize that...

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