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Insurance Glossary

The world of insurance for law firms can be confusing, and difficult to navigate. We've created this glossary because these common insurance terms should be easy to understand.

BEHIND EVERY PROMISE​

ARE THE PEOPLE THAT MAKE IT COME TRUE​

Team of 7 people stacking hands together.
 

Responsive. Smart. Dedicated.
Meet the ALPS Team committed to making insurance easy.

To schedule a meeting, please find your appropriate Insurance Specialist below.

Select an option below:
  • SOLO LAW FIRMS NOT INSURED WITH ALPS
  • MULTI ATTORNEY FIRMS NOT INSURED WITH ALPS
  • LAW FIRM BUSINESS INSURANCE
  • LAW FIRMS CURRENTLY INSURED WITH ALPS

James Booher

Business Development Representative | Solo Attorney Firms

jbooher@alpsinsurance.com

James is a storyteller at heart and understands that experiences help people relate. He thrives knowing that he is taking care of his firms and providing you a sense of comfort that your insurance needs will be met.

Schedule a meeting with James

Darrius Davis

Business Development Representative | Solo Attorney Firms

ddavis@alpsinsurance.com

Darrius loves to laugh and smile, and will use his insurance knowledge and resources to make sure your customer experience ends with a smile too.

Schedule a meeting with Darrius

Shawn MacDonald

Business Development Representative | Solo Attorney Firms

smacdonald@alpsinsurance.com

Let Shawn use his love of insurance to make you proud to be associated with ALPS. He uses his knowledge of ALPS resources to meet your insurance needs and exceed your service expectations.

Schedule a meeting with Shawn

Chrissy Pinner

Business Development Representative | Solo Attorney Firms

cpinner@alpsinsurance.com

Let Chrissy treat you like royalty and provide you with the customer experience you deserve.

Schedule a meeting with Chrissy

Suzane Bowie

Account Manager | CA, MD, MO, VA, VT

sbowie@alpsinsurance.com

Suzane wants to make sure ALPS fits your firm like your favorite pair of shoes. You deserve the best & Suzane will make sure that's what you receive.

Schedule a meeting with Suzane

Mandie Diller

Account Manager | AL, CO (Outside of Denver), ID, MS, NM

mdiller@alpsinsurance.com

Mandie laughs at trouble and will make your renewal frustrations go away. Let her enthusiasm work to your advantage.

Schedule a meeting with Mandie

Jessica Glebke

Account Manager | AZ, NV, VA

jglebke@alpsinsurance.com

As an avid skier, Jessica will help you navigate any difficult turns that can come up throughout the year. Her focus is on making sure you know she cares!

Schedule a meeting with Jessica

Eric Gorman

Account Manager | CO (DENVER AREA), DE, IL, IN, ME, UT

egorman@alpsinsurance.com

Go ahead, test Eric, and see how long it takes for him to respond to an email. Let his passion for a clean inbox get you an honest answer as quickly as possible.

Schedule a meeting with Eric

Traci Hofer

Account Manager | AK, MI, MN, ND, NE, PA, RI, SD, USVI, WI

thofer@alpsinsurance.com

Let Traci use her over 15 years at ALPS help you maneuver through any change simple and as easy as possible. She treats each and every insured firm like they deserve to be treated, with respect and understanding.

Schedule a meeting with Traci

Barb Kasauskas

Account Manager | MT, WA (King County)

bkasauskas@alpsinsurance.com

Barb’s passion is listening to you so she can quickly provide you with the solution you need. Let her help you through the renewal process with ease.

Schedule a meeting with Barb

Lisa Kubla

Account Manager | DC, FL, KY, MA, NC, OH, TN, VA

lkubla@alpsinsurance.com

Lisa’s personal passion is to look out for your well-being. She considers it her honor-bound duty to make you smile – even when talking about insurance!

Schedule a meeting with Lisa

Jesse Linn

Account Manager | AR, IA, KS, NH, OK, SC, TX

jlinn@alpsinsurance.com

Jesse’s love of hiking has taught him that no matter how difficult things might appear to be, it’s always a great feeling at the end. He will always respect your time and help you walk away feeling good about your insurance experience.

Schedule a meeting with Jesse

Tanya Matoon

Account Manager | HI, WA, WY

tmatoon@alpsinsurance.com

Life is so bright with Tanya, you'll need to wear shades. She is a shining example of how insurance can be fun. Let her make your insurance renewal a great experience.

Schedule a meeting with Tanya

Meg Ratzburg

Account Manager | GA, WV

mratzburg@alpsinsurance.com

Meg uses her decades of experience to provide you with a responsive, friendly, and understanding customer experience. She will ensure that you understand the process, even if you don't speak "insurance."

Schedule a meeting with Meg

Kurt Whitmire

Director of Commercial Lines | Focus States: All States

kwhitmire@alpsinsurance.com

You deserve a one-stop solution for all of your firm's business insurance needs. Kurt respects the value of your time and is here to make placing coverage for your whole law firm as easy as possible. Let Kurt be your guide through this important decision.

Schedule a meeting with Kurt

Nikki Marlowe

Business Insurance Customer Service Representative | Focus States: All States

nmarlowe@alpsinsurance.com

Nikki is excited to help law firms expand their relationship with ALPS by helping manage their business insurance needs to complement their professional liability partnership. She enjoys knowing that she can make others’ days a little brighter by providing personalized, curated care and supporting her team.

Schedule a meeting with Nikki

Holly Mahon

Business Development Representative | Focus States: MN, NH, WA

hmahon@alpsinsurance.com

Holly is passionate about learning and problem-solving. Let her go the extra mile to ensure you are well-informed and confident in finding the right insurance solutions.

Schedule a meeting with Holly

Jack Garcia-Mitchell

Business Development Representative | Focus States: HI, ID, ME, OK, SD

jgarciamitchell@alpsinsurance.com

Jack understands that insurance can be nuanced. He strives to read between the lines and do the heavy lifting for you, ensuring you receive only the insurance solutions you need.

Schedule a meeting with Jack

Robin Kendall

Business Development Representative | Focus States: All States

rkendall@alpsinsurance.com

Robin has superpowered listening skills that let her answer you clearly and concisely. Her enthusiasm for the outdoors allows her to bring empathy and care to you and your firm.

Schedule a meeting with Robin

Julie Patterson

Business Development Lead | Focus States: All States

jpatterson@alpsinsurance.com

With ALPS since the start, Julie has seen everything and can help you understand what's important for your firm.

Schedule a meeting with Julie

Reece Ramsay

Business Development Representative | Focus States: NC, SC, TX

rramsay@alpsinsurance.com

By making your interests her top priority, Reece will put her thirteen years of experience working with lawyers to work for your firm. Let her make it easy for you to have your insurance needs met.

Schedule a meeting with Reece

Aaron Rogers-Thompson

Business Development Representative | Focus States: AR, AZ, UT, VA

arogersthompson@alpsinsurance.com

Aaron lives by the credo that honesty and integrity are the best way to build a successful business partnership. He'll demonstrate his commitment by quickly responding to any question you have.

Schedule a meeting with Aaron

Seth Schrader

Business Development Representative | Focus States: IN, MA, ND, OH, WI

sschrader@alpsinsurance.com

As a persistent problem solver, Seth is passionate about being part of your problem-solving team. Let him go above and beyond to meet your insurance needs.

Schedule a meeting with Seth

This is our promise to you.

 

The ALPS 7-Point Premium Promise

Icon depicting easy access to ALPS staff

1. ACCESS

As a lawyer you handle clients personally. You deserve to be treated the same. So whether you’re a policyholder or not, when you call ALPS you speak to a real person. From insurance specialists to claims attorneys, you can always reach us directly.

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2. EXPERIENCE

We understand that if you do have a claim, you want real practice experience on your side. You will partner with a licensed claims attorney – not an adjuster – whose sole focus is lawyers’ malpractice insurance.

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3. VOICE

With lawyer-recommended policy features like defense costs outside of your limits and consent to settle, you play a role in your claim.

Icon depicting legal malpractice insurance policy.

4. PROTECTION

ALPS realizes that your reputation is at stake. That’s why we look for ways to provide coverage where others look for ways to deny it.

Icon depicting tailored experience for customers

5. TAILORED

Because your firm is unique, you deserve a quote tailored to your risk. ALPS evaluates each individual attorney, rather than generalizing about your firm, to provide a customized quote.

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6. TRUSTED

You have evolving challenges. We keep our finger on the pulse of the profession through active engagement with state and local bars. ALPS is endorsed by more state bars than any other carrier.

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7. SUPPORT

Your time is valuable and best spent building a successful practice. We partner with other value-added services to help your practice thrive.