BEHIND EVERY PROMISE
ARE THE PEOPLE THAT MAKE IT COME TRUE
Responsive. Smart. Dedicated.
Meet the ALPS Team committed to making insurance easy.
To schedule a meeting, please find your appropriate Insurance Specialist below.
Shawn MacDonald
Business Development Representative
| Solo Attorney Firms
Let Shawn use his love of insurance to make you proud to be associated with ALPS. He uses his knowledge of ALPS resources to meet your insurance needs and exceed your service expectations.
Chrissy Pinner
Business Development Representative
| Solo Attorney Firms
Let Chrissy treat you like royalty and provide you with the customer experience you deserve.
James Booher
Business Development Representative
| Solo Attorney Firms
James is a storyteller at heart and understands that experiences help people relate. He thrives knowing that he is taking care of his firms and providing you a sense of comfort that your insurance needs will be met.
Aaron Rogers-Thompson
Business Development Representative
| Focus States: AR, TN, UT, VA
arogersthompson@alpsinsurance.com
Aaron lives by the credo that honesty and integrity are the best way to build a successful business partnership. He'll demonstrate his commitment by quickly responding to any question you have.
David Ragan
Business Development Representative
| Focus States: FL
As an experienced agent, David is here to help you achieve all your goals because there ain’t no mountain high enough! With positive thinking and the ability to develop strong and trusting relationships in the workplace, I am here to protect you!
Jason Ferree
Business Development Representative
| Focus States: NV, VA, WI
Jason’s years of coaching youth sports have taught him patience and empathy. Let me go the extra mile for you as a law firm specialist.
Jessica Northam
Business Development Representative
| Focus States: ME, RI, SC, WA
Jessica’s quick and concise responses will provide you the confidence that choosing ALPS is the right game plan for your firm (before the shot-clock expires on your patience).
Julie Patterson
Business Development Lead
| Focus States: All States
With ALPS since the start, Julie has seen everything and can help you understand what's important for your firm.
Reece Glotfelty
Business Development Representative
| Focus States: TX
By making your interests her top priority, Reece will put her thirteen years of experience working with lawyers to work for your firm. Let her make it easy for you to have your insurance needs met.
Robin Kendall
Business Development Representative
| Focus States: AL, ID, KS, MS, MO, VT
Robin has superpowered listening skills that let her answer you clearly and concisely. Her enthusiasm for the outdoors allows her to bring empathy and care to you and your firm.
Ryan True
Business Development Representative
| Focus States: IA, MD, MT, NE, NM, WV, WY
Let Ryan’s sense of curiosity guide him through understanding your firm’s needs. Feel like a part of his family, not like ‘just a customer’ as he makes your life easier.
Nick Clemens
Business Development Representative
| Focus States: AK, DC, MA, ND, OH, PA, SD
Nick is calm, laid-back, and patient. His responsiveness makes it simple to get the right insurance for your firm.
Kurt Whitmire
Director of Commercial Lines
| Focus States: All States
You deserve a one-stop solution for all of your firm's business insurance needs. Kurt respects the value of your time and is here to make placing coverage for your whole law firm as easy as possible. Let Kurt be your guide through this important decision.
Eric Gorman
Account Manager | CO (Denver area), IL, ME, UT
Go ahead, test Eric, and see how long it takes for him to respond to an email. Let his passion for a clean inbox get you an honest answer as quickly as possible.
Jessica Glebke
Account Manager | NV, VA
As an avid skier, Jessica will help you navigate any difficult turns that can come up throughout the year. Her focus is on making sure you know she cares!
Schedule a meeting with Jessica
Barb Kasauskas
Account Manager | MT, WA (King County)
Barb’s passion is listening to you so she can quickly provide you with the solution you need. Let her help you through the renewal process with ease.
Lisa Kubla
Account Manager | DC, FL, KY, MA, NC, NY, OH, TN, VA
Lisa’s personal passion is to look out for your well-being. She considers it her honor-bound duty to make you smile – even when talking about insurance!
Mandie Diller
Account Manager | CO (Outside of Denver), ID, NM
Mandie laughs at trouble and will make your renewal frustrations go away. Let her enthusiasm work to your advantage.
Meg Ratzburg
Account Manager
| GA, WV
Meg uses her decades of experience to provide you with a responsive, friendly, and understanding customer experience. She will ensure that you understand the process, even if you don't speak "insurance."
Jesse Linn
Account Manager | AL, AR, AZ, DE, IA, IN, KS, MS, NH, OK, SC, TX
Jesse’s love of hiking has taught him that no matter how difficult things might appear to be, it’s always a great feeling at the end. He will always respect your time and help you walk away feeling good about your insurance experience.
Suzane Bowie
Account Manager | CA, VA, VT, MD
Suzane wants to make sure ALPS fits your firm like your favorite pair of shoes. You deserve the best & Suzane will make sure that's what you receive.
Tanya Matoon
Account Manager
| HI, WA, WY
Life is so bright with Tanya, you'll need to wear shades. She is a shining example of how insurance can be fun. Let her make your insurance renewal a great experience.
Traci Hofer
Account Manager | AK, MI, MN, ND, NE, PA, RI, SD, USVI, WI
Let Traci use her over 15 years at ALPS help you maneuver through any change simple and as easy as possible. She treats each and every insured firm like they deserve to be treated, with respect and understanding.
The ALPS 7-Point Premium Promise
1. ACCESS
As a lawyer you handle clients personally. You deserve to be treated the same. So whether you’re a policyholder or not, when you call ALPS you speak to a real person. From insurance specialists to claims attorneys, you can always reach us directly.
2. EXPERIENCE
We understand that if you do have a claim, you want real practice experience on your side. You will partner with a licensed claims attorney – not an adjuster – whose sole focus is lawyers’ malpractice insurance.
3. VOICE
With lawyer-recommended policy features like defense costs outside of your limits and consent to settle, you play a role in your claim.
4. PROTECTION
ALPS realizes that your reputation is at stake. That’s why we look for ways to provide coverage where others look for ways to deny it.
5. TAILORED
Because your firm is unique, you deserve a quote tailored to your risk. ALPS evaluates each individual attorney, rather than generalizing about your firm, to provide a customized quote.
6. TRUSTED
You have evolving challenges. We keep our finger on the pulse of the profession through active engagement with state and local bars. ALPS is endorsed by more state bars than any other carrier.
7. SUPPORT
Your time is valuable and best spent building a successful practice. We partner with other value-added services to help your practice thrive.