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Insurance Glossary

The world of insurance for law firms can be confusing, and difficult to navigate. We've created this glossary because these common insurance terms should be easy to understand.

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Mark Bassingthwaighte, Risk Manager

Mark Bassingthwaighte, Esq., serves as Risk Manager at ALPS, a leading provider of insurance and risk management solutions for law firms. Since joining ALPS in 1998, Mark has worked with more than 1200 law firms nationwide, helping attorneys identify vulnerabilities, strengthen firm operations, and reduce professional liability risks. He has presented over 700 continuing legal education (CLE) seminars across the United States and written extensively on the topics of risk management, legal ethics, and cyber security. A trusted voice in the legal community, Mark is a member of the State Bar of Montana and the American Bar Association and holds a J.D. from Drake University Law School. His mission is to help attorneys build safer, more resilient practices in a rapidly evolving legal environment.

4 min read

How To Fire a Client And Move On

Sometimes when a lawyer calls in, there is a despondency in the voice that comes across loud and clear. The lawyer isn’t always aware of it; but usually by the time the call ends, that has changed. During such calls, lawyers have shared they feel...

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3 min read

Why You Really Do Need to Create and Keep a Copy of All Your Files

I won’t keep you waiting and wondering. In my mind, the reason is self-evident. If you ever find yourself having to deal with a malpractice claim...

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4 min read

6 Things I Wish Lawyers Understood About Malpractice Insurance

Look. I get it. Insurance policies aren’t the most interesting reads out there. No policy is ever going to hit the New York Times bestseller list....

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14 min read

ALPS In Brief – Episode 62: When Life Winks

Hello, I’m Mark Bassingthwaighte, the risk manager with Alps and welcome to another episode of ALPS In Brief, the podcast that comes to you from...

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3 min read

I Had No Idea My Client Was Going To Do That!

I love a good story, particularly when a valuable lesson can be learned from its telling. Here are two memorable ones. A long-term client reached...

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5 min read

Quality Control in the Practice of Law

Back in the 80’s, Wendy’s aired a commercial that has remained a personal favorite and can still bring a smile to my face to this day. Here’s the...

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3 min read

6 Aspects of Attorney Departure Every Firm Must Know

A number of books have been written on the topic of attorney departure, many of which provide a plethora of valuable information on everything from...

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8 min read

ALPS In Brief – Episode 61: A Dirty Little Secret About Conflict Resolution Claims

ALPS Risk Manager Mark Bassingthwaighte shares the illuminating story of a law firm, their longstanding wealthy client who couldn’t close the deal...

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3 min read

In Pursuit of Happiness

I invite you to think about and answer the following three questions. Would you describe yourself as someone who is generally happy as an attorney?...

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3 min read

How To Address The Shadow IT Problem

What is shadow IT? Let me start with a story I heard recently. A law firm had in place a written policy that set forth a list of approved services,...

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4 min read

Are Impaired Lawyers Insurable?

Multiple lawyers and firms have reached out to me over the years, each concerned about impairment and wanting to discuss their options. In light of...

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11 min read

ALPS In Brief – Episode 60: The New Normal? Don’t Get Too Comfy…

As we transition to more permanent work-from-home schedules, the lack of supervision and a diminished sense of community could have bigger...

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6 min read

The Risks That Come with Serving on a Corporate Board

Underwriters in the legal malpractice insurance space often exercise caution when reviewing applications of firms that have one or more attorneys...

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