3 min read
Mark Bassingthwaighte, Risk Manager: Jan 3, 2018
No one enjoys hearing feedback about themselves that is critical in nature; but don’t get me wrong. Sometimes we need to hear that we’re not meeting the expectations of others. Critical feedback shared respectfully can be a wonderful opportunity...
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6 min read
Mark Bassingthwaighte, Risk Manager: Dec 13, 2017
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1 min read
Karen Thalacker: Dec 12, 2017
We all know that clients can be difficult at times. But do lawyers have to be difficult too? Here are a few reminders about what not to do when...
2 min read
Mark Bassingthwaighte, Risk Manager: Dec 7, 2017
I’ve taken numerous calls over the years from attorneys seeking assistance as they try to work through a conflict situation. These are the calls...
9 min read
Mark Bassingthwaighte, Risk Manager: Nov 29, 2017
There are a number of common questions that policyholders ask in regards to reporting claims. In this episode, ALPS Claims Attorney John Ries talks...
3 min read
Mark Bassingthwaighte, Risk Manager: Nov 9, 2017
Let’s review the basics. ABA Model Rule 1.2 (c) allows a lawyer to limit the scope of the representation if the limitation is reasonable under the...
5 min read
Mark Bassingthwaighte, Risk Manager: Nov 7, 2017
Mark sits down with Julie Patterson, a longtime ALPS Business Development Representative, bringing with her two decades of experience helping law...
6 min read
Mark Bassingthwaighte, Risk Manager: Oct 26, 2017
ALPS In Brief, The ALPS Risk Management Podcast, is hosted by ALPS Risk Manager, Mark Bassingthwaighte. While in Missoula, Libby Benet, U.S. Lead...
4 min read
Mark Bassingthwaighte, Risk Manager: Aug 29, 2017
I’ve always been curious about why some attorneys never take the time to make sure that at least the name of every declined prospective client makes...
4 min read
Mark Bassingthwaighte, Risk Manager: Aug 18, 2017
(Updated May 19, 2023) The days when an attorney could send an unencrypted email without worry, remain blissfully ignorant about encrypting a...
3 min read
Mark Bassingthwaighte, Risk Manager: May 8, 2017
I’m not sure why, but I’ve always had a fondness for the word patsy. While the word doesn’t seem to be in wide use anymore, I personally believe the...
5 min read
Mark Bassingthwaighte, Risk Manager: Apr 12, 2017
Essential Client Intake Strategies for Solo and Small‑Firm Lawyers Sooner or later most lawyers end up taking on a client they wish they hadn’t....
4 min read
Mark Bassingthwaighte, Risk Manager: Feb 27, 2017
Over the years, numerous articles have been written on how to successfully manage attorney-client relationships. Typically, these articles emphasize...
