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PROCEED WITH CAUTION: Lawyer Referral Services
Smart and ethical legal marketing is an important component of legal practice. Legal marketing encompasses a wide variety of methods and media, with...
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Mark Bassingthwaighte, Risk Manager
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Solo and small firm lawyers continue to receive offers to participate in what is commonly called a license rental business model. These offers can come from out of state law firms, nonlawyer owned companies, and AI enabled legal service platforms. The pitch is simple: affiliate with the entity, allow them to route matters to you, and receive a portion of the fees with minimal work. The targeted practice areas include but in no way are limited to debt settlement, mortgage foreclosure, estate planning, traffic matters, immigration, and criminal expungements.
The license rental model is usually presented as an of counsel or contract attorney relationship. The entity promises:
• A steady flow of matters
• Prepackaged workflows
• Minimal time commitments
• A share of the fees
In reality, the entity just wants the ability to operate in your jurisdiction by using your law license while retaining control over the client relationship, the work product, and the business model. Thus, the license-rental moniker.
Most lawyers who contact me about these opportunities want to know whether their malpractice insurance will apply if something goes wrong. Before addressing coverage, however, it is essential to determine whether the proposed arrangement is even ethically permissible. Many are not.
Unauthorized practice of law (UPL) remains the most common issue. Let’s start with nonlawyer owned companies. If a nonlawyer owned company is directing legal work, should you sign on, you may be assisting a lay entity in the unauthorized practice of law. Even if the entity happens to be an out of state law firm, UPL concerns still arise if:
• The firm maintains control over the matter
• No firm attorney is licensed to practice in your jurisdiction
• The firm dictates the legal strategy
• The firm primarily relies on nonlawyer staff to manage client interactions
• The local lawyer is expected to approve work without meaningful involvement
Be extremely cautious about entering into a business relationship with an entity where one or more of these conditions are present.
Matters become even more concerning when the license rental model relies on a one size fits all solution. The entity may use standardized templates, automated workflows, or AI generated documents. If you are asked to approve such materials without having any opportunity to:
• Consult with the client,
• Evaluate alternatives, and
• Exercise independent legal judgment,
you also risk violating ABA Model Rule 5.4 Professional Independence of a Lawyer.
Depending on the structure of the relationship, other ethical concerns may include:
• Improper fee splitting,
• Restrictions on client communication,
• Unreasonable limitations on the scope of representation,
• Delegation of substantive work to unsupervised nonlawyers, and
• Misleading marketing about who represents the client.
Again, caution is in order if one or more of these concerns are present.
With the ethical concerns out of the way, it’s time to address the malpractice coverage question. This is where it gets interesting. I have yet to hear of a situation where the license rental entity provides malpractice coverage for their local lawyers. They only require that any local lawyer who signs up document that they have a malpractice policy in place, which leads these lawyers to believe that their own policy would respond. Running with that assumption would be a huge misstep.
License-rental entities often have no intention of letting you make any of their clients your clients, so they will place severe limitations on what you can and can’t do. In short, you are often only being asked to sign off on work done by others, all of whom are out of state. Here’s the problem. Your malpractice policy likely only covers you for work you do on behalf of clients of the named insured, which is your firm. Under the license-rental model, you would be providing services to clients of the license-rental entity, not your firm, thus there would be no coverage.
Three reasons come to mind. Some license-rental entities position themselves as “AI powered legal workflow platforms.” While the technology is new, the business model is not. Two states, Arizona and Utah, allow nonlawyer ownership in law firms under an alternative business structure model. Don’t assume this trend applies nationwide. It does not. And finally, post pandemic virtual practice has made cross border work feel routine, which can make questionable arrangements appear more legitimate.
Not every business opportunity is unethical. Some are quite legitimate. But when an offer promises easy money, minimal work, and a ready-made system that someone else controls, the risk is high. If an opportunity seems too good to be legit, it’s because it often is.
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