Laurence Martin is a seasoned executive with over 25 years of experience in the call center industry. Based in Denver, Laurence operates a consulting and outsourcing business specializing in call center services. Her expertise spans operational management, quality improvement, and strategic consulting, driving significant growth and efficiency within the industry.

In addition to her professional accomplishments, Laurence is deeply involved in her local community. She serves as a youth minister at her church and is passionate about outdoor activities with her family, including hiking, camping, and exploring. Laurence lives in Denver with her husband and their five children.