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Insurance Glossary

The world of insurance for law firms can be confusing, and difficult to navigate. We've created this glossary because these common insurance terms should be easy to understand.

Insurance Contact

For a multi-attorney law firm, the Insurance Contact is the attorney designated by the law firm to communicate with your insurance carrier. This attorney will be the go-to-person for all decisions and the person responsible to take all insurance-related actions on behalf of the law firm. For firms where attorneys may not communicate with each other every day, either due to location or firm size, the designated Insurance Contact should understand the responsibilities they are assuming on behalf of the law firm. The designated Insurance Contact will be the primary contact for all communication with the insurance company, including, but not necessarily limited to, formal notices and correspondence, claim settlement discussions, and any communication surrounding payment issues and cancellation.