ALPS Insurance: COVID-19 Readiness and Operations Update
Dear ALPS Policyholders and Members of our Legal Community,
We understand that right now, the health and welfare of your attorneys, staff, and clients are your top priorities. We share that commitment.
The ALPS offices are currently open and we hope that we can remain open throughout this challenging time. Some of our staff have already transitioned to remote work and more are doing so as we work to both adhere to growing social distancing norms and provide the customary level of service you have come to expect from us. Additionally, we are preparing for the possibility of a temporary closure becoming necessary. Whether in the office or at home, our systems enable us to provide you with uninterrupted service. Our staff is reachable by phone, chat, or email. We recommend email be your primary method of communication, followed by telephone or chat.
For those insureds needing to pay premiums, please use the online portal rather than mailing checks if possible, as mail service may eventually be impacted.
Should you have questions or concerns, please do not hesitate to contact any of us at ALPS. We remain ready to help you and we wish you, your business and your loved ones all the best through this temporary period of uncertainty.
President & CEO