BEHIND EVERY PROMISE
ARE THE PEOPLE THAT MAKE IT COME TRUE
Responsive. Smart. Dedicated.
Meet the ALPS Team committed to making insurance easy.
Jessica Glebke
Account Manager | NV, VA
As an avid skier, Jessica will help you navigate any difficult turns that can come up throughout the year. Her focus is on making sure you know she cares!
Lisa Kubla
Account Manager | DC, KY, MD, MA, NC, NE, OH, TN, VA
Lisa’s personal passion is to lookout for your well-being. She considers it her honor-bound duty to make you smile – even when talking about insurance!
Mandie Diller
Account Manager | CO, ID, IN, IL, NM
Mandie laughs at trouble and will make your renewal frustrations go away. Let her enthusiasm work to your advantage.
Meg Ratzburg
Account Manager
| AR, DE, GA, MS, PA, RI, WV
Meg uses her decades of experience to provide you with a responsive, friendly, and understanding customer experience. She will ensure that you understand the process, even if you don't speak "insurance."
Nikki Marlowe
Account Manager | MO, MT, WA (Seattle area)
Nikki works to understand your full concern before trying to address it - this ensures you're getting the best experience possible. She enjoys learning about what makes her firms unique. Let your insurance be her priority.
Stan Anglen
Account Manager | AL, AZ, IA, KS, ME, NH, OK, SC, TX
Stan is here to help you navigate your way through malpractice insurance. Whether a new attorney just starting out or deep into the complexities of retiring. He's here to help make it as easy as possible.
Suzane Bowie
Account Manager | CA, CO (Denver), VT, VA
Suzane wants to make sure ALPS fits your firm like your favorite pair of shoes. You deserve the best & Suzane will make sure that's what you receive.
Tanya Matoon
Account Manager
| HI, MI, WA (outside of Seattle), WI, WY
Life is so bright with Tanya, you'll need to wear shades. She is a shining example of how insurance can be fun. Let her make your insurance renewal a great experience.
Traci Hofer
Account Manager | AK, MN, ND, SD, UT, USVI
Let Traci use her over 15 years at ALPS help you maneuver through any change simple and as easy as possible. She treats each and every insured firm like they deserve to be treated, with respect and understanding.
Barb Kasauskas
Business Development Representative
| Solo Attorney Firms
Barb’s passion is making people happy by listening with patience and then quickly providing you the answer or solution you need. Let her put her many years of customer service and help you find the best policy for your firm;
James Booher
Business Development Representative
| Solo Attorney Firms
James is a storyteller at heart and understands that experiences help people relate. He thrives knowing that he is taking care of his firms and providing you a sense of comfort that your insurance needs will be met.
Jason Ferree
Business Development Representative
| Focus States: MN, NV, WI
Jason is a sports fanatic and loves to take the lessons he has learned to best help you protect your firm.
Mick Heard
Business Development Representative
| Focus States: IA, IL, MO
Mick uses his experience to quickly problem solve and address any concerns you may have. His Air Force service taught him to be steady, to always focus and that perseverance pays off.
Robin Kendall
Business Development Representative
| Focus States: AL, ID, KS, MS, VT
Robin has superpowered listening skills that let her answer you clearly and concisely. Her enthusiasm for the outdoors allows her to bring empathy and care to you and your firm.
Shawn MacDonald
Business Development Representative
| Focus States: SC, TX, VA
Let Shawn use his love of insurance to make you proud to be associated with ALPS. He uses his knowledge of ALPS resources to meet your insurance needs and exceed your service expectations.
Jessica Northam
Business Development Representative
| Focus States: ME, WA
Jessica’s quick and concise responses will provide you the confidence that choosing ALPS is the right game plan for your firm (before the shot-clock expires on your patience).
Ben Parks
Business Development Representative
| Focus States: GA, NC
As a former private practice attorney, Ben truly understands your firm's needs - and challenges. Let him draw upon that experience, along with 15+ years in LPLI to ensure your expectations are exceeded.
Julie Patterson
Business Development Representative
| Focus States: CO, TX
With ALPS since the start, Julie has seen everything and can help you understand what's important for your firm.
Chrissy Pinner
Business Development Representative
| Focus States: AK, AZ, NM, TX, WV
Let Chrissy treat you like royalty and provide you with the customer experience you deserve.
Aaron Rogers-Thompson
Business Development Representative
| Focus States: TN, UT
arogersthompson@alpsinsurance.com
Aaron lives by the credo that honesty and integrity are the best way to build a successful business partnership. He'll demonstrate his commitment by quickly responding to any question you have.
Kurt Whitmire
Business Development Lead
| Focus States: All States
You deserve an efficient insurance process and Kurt respects the value of your time. He enjoys the journey as much as the end result - let him be your guide through this important decision.
The ALPS 7-Point Premium Promise
1. ACCESS
As a lawyer you handle clients personally. You deserve to be treated the same. So whether you’re a policyholder or not, when you call ALPS you speak to a real person. From insurance specialists to claims attorneys, you can always reach us directly.
2. EXPERIENCE
We understand that if you do have a claim, you want real practice experience on your side. You will partner with a licensed claims attorney – not an adjuster – whose sole focus is lawyers’ malpractice insurance.
3. VOICE
With lawyer-recommended policy features like defense costs outside of your limits and consent to settle, you play a role in your claim.
4. PROTECTION
ALPS realizes that your reputation is at stake. That’s why we look for ways to provide coverage where others look for ways to deny it.
5. TAILORED
Because your firm is unique, you deserve a quote tailored to your risk. ALPS evaluates each individual attorney, rather than generalizing about your firm, to provide a customized quote.
6. TRUSTED
You have evolving challenges. We keep our finger on the pulse of the profession through active engagement with state and local bars. ALPS is endorsed by more state bars than any other carrier.
7. SUPPORT
Your time is valuable and best spent building a successful practice. We partner with other value-added services to help your practice thrive.